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Contact Information

www.invitrogen.com/contactus

Ordering and Technical Support

For your convenience, you may place your order by the method that is best for you: order online, or by email, phone, mail or fax. Our efficient Customer Service Representatives will process your order quickly and accurately.

Order Online, by Mail, Phone or Fax

Place your order online 24 hours a day, 7 days a week, at our website: www.invitrogen.com/primarycells

Email your order to orders@invitrogen.com

To place an order by mail, phone or fax, please visit www.invitrogen.com/contactus to obtain contact information for your location. When you order, please include the following information:

  1. Institution or company customer number
  2. Billing address
  3. Shipping address
  4. Valid Purchase Order number
  5. Name of purchasing agent and department
  6. Name and phone number of end user
  7. Catalog number and description of products
  8. Quantity and size of product

Technical Support

In the US call us at 800 955 6288 or email us at techsupport@invitrogen.com 

In Europe, email us at eurotech@invitrogen.com or visit www.invitrogen.com to find specific regional contact information.